With a sense of responsibility as a group leader
Taichi Fukiage
Community Bus Driver / Joined in 2015
STORY 01
Progress so far
I was interested in bus work and joined this company because I went to a transportation school and liked driving. For the first six months or so, I worked as an operation management assistant, and after about a year, I obtained a bus license. After experienced a school bus driver, I started driving community bus routes. Currently, I am in charge of Bunkyo Ward, Kita Ward, and Chuo Ward on the Harumi Liner.
STORY 02
Responsibility as Team Leader
Recently, new graduate drivers have joined the company, and I feel that I am now in a position to take care of my juniors. However, although I became the group leader this year, I still have many things to learn as a driver myself, and I am studying every day. Also, there are people in the team who joined the company mid-career, and most of them are older than me, so I try to be careful about how I interact with them. It is my responsibility to convey what I have experienced so far and what I have learned from my seniors.
STORY 03
What is transport concierge for me?
We strive to drive safely, make our customers happy, and use the bus. In the case of fixed-route buses, since it is a community-based service, it is characterized by many customers who use it on a daily basis to get to hospitals and ward offices. Under such circumstances, I believe that it is my duty as a driver to pay attention to how to use the brakes and customer service, and to have a comfortable ride. The happiest moment in this job is when customers say "thank you" when they get off.
